Jurnal Manajemen Pemasaran dan Perilaku Konsumen
Vol. 5 No. 2 (2026)

From Sustainable Marketing to Local Fashion Brand Customer Loyalty: The Mediating Role of Brand Image

Estetia, Diva Fedora (Unknown)
Ayuni, Risca Fitri (Unknown)



Article Info

Publish Date
15 Sep 2026

Abstract

Purpose – This study aims to examine the effect of sustainable marketing implemented by Indonesian local fashion brands on customer loyalty through the mediating role of brand image. Design/Methodology/Approach – This study employed an explanatory research design with a quantitative approach. Data were collected through an online questionnaire from 140 consumers of Indonesian local fashion brands who were at least 17 years old and had purchased local fashion products at least twice. The collected data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. Findings – The results indicate that sustainable marketing has a significant positive effect on both brand image and customer loyalty. Furthermore, brand image positively influences customer loyalty and significantly mediates the relationship between sustainable marketing and customer loyalty. Originality/Value – This study contributes to the sustainable marketing and branding literature by providing empirical evidence of the mediating role of brand image in the relationship between sustainable marketing and customer loyalty in the context of Indonesian local fashion brands. The findings also offer practical insights for fashion businesses seeking to strengthen customer loyalty through environmentally responsible marketing strategies and enhanced brand image.

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Journal Info

Abbrev

jmppk

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Publish all forms of quantitative and qualitative research articles and other scientific studies related to the field of Marketing Management and Consumer ...