Journal of Innovation Research and Knowledge
Vol. 6 No. 5 (2026): Oktober 2026

Kinerja Pemasaran Produk Bontot Pada Umkm Di Desa Domas Kecamatan Pontang Kabupaten Serang

Adi Fauzul Azhim (Program Studi Magister Manajemen Perikanan Sekolah Pascasarjana Universitas Terbuka)
Adi Susanto (Program Studi Ilmu Perikanan, Fakultas Pertanian, Universitas Sultan Ageng Tirtayasa)
Agnes Agnes Puspitasari Sudarmo (Program Studi Magister Manajemen Perikanan, Sekolah Pascasarjana, Universitas Terbuka)



Article Info

Publish Date
03 Oct 2026

Abstract

Marketing strategy and performance are critical elements MSME success. This study aims to analyze effective and efficient marketing strategies for milkfish- based bontot. MSMEs in Domas Village, Pontang District, Serang Regency. Employing a descriptive analytical method, data were collected through observation, interviews, documentation, field notes, and triangulation between July and September 2025. Location selection was conducted using purposive sampling, identifying the area as a historical production hub. Key informants were selected based on a minimum of 5 years of business experience, representing three sales models: direct (Lidah Punya Rasa), online (Pawang Cemilan Khas Domas), and hybrid (Domas Jaya Bontot). Additionally, 30 customer respondents were selected via purposive sampling. Data were analyzed using SWOT analysis, revenue analysis, and The Community Satisfaction Index (IKM). SWOT results indicate that product quality, customer loyalty, and digital marketing adoption are dominant factor driving marketing success. The study concludes that significant performance differences exist among marketing models. Digital marketing excels in expanding market reach and sales volume, whereas direct sales build stronger customer relationships. An integrated marketing model combining digital and conventional approaches is recommended to enhance MSME competitiveness and sustainable growth

Copyrights © 2026






Journal Info

Abbrev

JIRK

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Health Professions Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Journal of Innovation Research and Knowledge, published by Bajang Institute. Published in two formats, print and online, print version of ISSN: 2798-3471 and the online version of ISSN: 798-3641, both of which are published every month. The scope of the journal studies broadly includes: Culture (a ...