Journal of Creative Power and Ambition (JCPA)
Vol. 4 No. 02 (2026): Journal of Creative Power and Ambition (JCPA)

Interpersonal Public Relations Communication Strategies Between Schools and Parents of Students in Building Trust (Case Study of Early Childhood Education KB Al-Hafidz in Kp. Nanggela Bogor)

Haura Clara Hanka (Universitas Bina Sarana Informatika)
Edi Wijaya (Universitas Bina Sarana Informatika)



Article Info

Publish Date
10 Oct 2026

Abstract

This study discusses the interpersonal communication strategy of public relations implemented by PAUD KB Al-Hafidz in building parents' trust in Kp. Nanggela, Bogor. This research uses a descriptive qualitative approach with a case study method. The data were collected through observation, in-depth interviews, and documentation involving the principal, teachers, and parents. The analysis uses DeVito's five elements of effective interpersonal communication, namely openness, empathy, supportiveness, positiveness, and equality. The findings show that parents' trust is formed through open, responsive, friendly, and consistent communication, both through face-to-face interaction and digital media such as WhatsApp, Instagram, and TikTok. The supporting factors include the principal's leadership, teachers' cooperation, parents' support, and the use of social media. The inhibiting factors include limited facilities, teachers' workload, and psychological barriers when delivering sensitive information. This study indicates that public relations practices in a community-based early childhood education institution can work effectively through close and continuous interpersonal communication.

Copyrights © 2026






Journal Info

Abbrev

jcpa

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Creative Power and Ambition (JCPA) (E-ISSN 3031-4054) is a blind peer-reviewed journal published by Edujavare Publishing, Indonesia. This journal publishes research articles, conceptual articles, field study reports and book reviews on all scopes of Business Innovation and Creation, ...