Harmony Management: International Journal of Management Science and Business
Vol. 3 No. 3 (2026): International Journal of Management Science and Business

The Role of Human Resources Administration, Information Technology, and Employee Data Governance on Organizational Efficiency through Digital Competence of PT Sucofindo Bandar Lampung

Meva Indah Hikmah (Universitas Malahayati)
Febrianty Febrianty (Universitas Malahayati)
Anita Anita (Universitas Malahayati)



Article Info

Publish Date
30 Sep 2026

Abstract

This study aims to analyze the effects of human resource administration, information technology utilization, and employee data governance on organizational efficiency, with digital competence as a mediating variable at PT Sucofindo Bandar Lampung Branch. The study is motivated by the need to improve operational effectiveness amid rapid digital transformation, particularly in inspection, certification, and testing services that require data accuracy and traceability. A quantitative approach was employed through a survey of permanent employees using purposive sampling. The research instrument was tested for validity and reliability, while data were analyzed using Structural Equation Modeling (SEM). The findings indicate that human resource administration, information technology utilization, and employee data governance significantly influence digital competence. Furthermore, digital competence contributes to organizational efficiency by accelerating work processes, reducing administrative errors, improving reporting accuracy, and optimizing the use of digital systems. The findings confirm that digital competence plays an important mediating role in strengthening organizational efficiency. Therefore, companies need to continuously enhance employee digital competence, integrate information technology systems, and improve employee data governance to support operational efficiency and sustainable digital transformation.

Copyrights © 2026






Journal Info

Abbrev

HarmonyManagement

Publisher

Subject

Economics, Econometrics & Finance

Description

(Harmony Management: International Journal of Management Science and Business) [e-ISSN : 3063-6248, p-ISSN : 3048-4189] is an open access Journal published by the IFREL (International Forum of Researchers and Lecturers). HarmonyManagement accepts manuscripts based on empirical research results, new ...