Jurnal Ilmiah Manajemen Kesatuan
Vol. 14 No. 4 (2026): JIMKES Edisi Juli 2026

The Dual Effects of Artificial Intelligence Use on Work Productivity and Digital Amnesia among Generation Y and Z Employees

Awang Darmawan Putra (Tanri Abeng University)
Anandha Budiantoro (Tanri Abeng University)
Rina Desiana (UIN Ar-Raniry Banda Aceh)
Ibnu Hajar (Ar Raniry Islamic State University)



Article Info

Publish Date
30 Aug 2026

Abstract

The rapid adoption of Artificial Intelligence (AI) in the workplace has created substantial opportunities for productivity improvement while raising concerns about potential cognitive consequences. This study examines the parallel associations of AI usage with work productivity and digital amnesia among Generation Y and Z employees in Jakarta. Using a quantitative cross-sectional survey, data were collected from 96 formal and informal workers who had used AI-based technologies in their daily work for at least three months. The study draws on the Technology Acceptance Model (TAM) as a conceptual foundation for operationalising AI-related technology usage, while cognitive offloading provides the theoretical rationale for digital amnesia. Simple linear regression indicates that AI usage is positively and significantly associated with work productivity (β = 0.713, p < 0.01; R² = 0.509) and with digital amnesia (β = 0.389, p < 0.01; R² = 0.151). The stronger statistical association with productivity suggests that AI is closely related to improvements in work efficiency and output, whereas the smaller explanatory power for digital amnesia indicates that cognitive consequences are likely shaped by additional behavioural and contextual factors. The findings highlight the need for organisations to balance AI-enabled productivity with digital literacy, critical thinking, and independent problem-solving practices. Keywords: Artificial Intelligence; Work Productivity; Digital Amnesia; Generation Y; Generation Z

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Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...