PENGARUH KOMPETENSI DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN PADA ERA NEW NORMAL DI HOTEL CORDELA SENEN JAKARTA

Eko Pradipto Permadi
Dr. Nurbaeti MM
Nur Isra Resyah

Kepariwisataan: Jurnal Ilmiah
Vol 20, No 3 (2026): Kepariwisataan: Jurnal Ilmiah

This study examines the influence of employee competency and work motivation on employee performance at Cordela Hotel Senen Jakarta during the new normal era. Using a quantitative associative method with a census sample of 60 employees, data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression with SPSS version 24. Results indicate that competency significantly and positively influences employee performance (t = 4.690; sig = 0.000 < 0.05), while work motivation also significantly and positively influences employee performance (t = 2.159; sig = 0.035 < 0.05, H2 accepted). Simultaneously, both variables significantly influence employee performance (F = 12.239; sig = 0.000 < 0.05), contributing 30.0% to performance variance. Hotel management should prioritize competency development programs and strengthen motivation systems to optimize employee performance.