Digitalization in tourism village management is vital for enhancing administrative efficiency and service delivery. Getas Tourism Village previously managed ticketing manually via logbooks and WhatsApp, requiring capacity building through an integrated system. This community service program aimed to improve administrators' proficiency in operating a digital ticketing system, covering online reservations, payment verifications, booking management, and on-site POS transactions. Held on August 11, 2026, at Pendopo Tubing Genting, the training engaged 7 participants from the tourism village management, BUMDes, and village officials through presentations, a pre-test, hands-on simulations, and a post-test. The evaluation utilized 10 multiple-choice questions (maximum score 100). Analysis was conducted on 4 of 7 participants (57%) who completed assessments without network constraints. The results revealed an increase in the average score from 50 on the pre-test to 82.5 on the post-test (a 32.5-point gain). This program successfully provided foundational operational skills for administrators in adopting digital ticketing at Getas Tourism Village.
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