The Relationship Between Job Satisfaction and Employee Morale with Organizational Citizenship Behavior in Employees of PT Telkom Directorate of Digital Business & Technology

Archie Ekaviansyah Andhana Putra (University 17 August 1945 Surabaya)
Andik Matulessy (University 17 August 1945 Surabaya)
Rr. Amanda Pasca Rini (University 17 August 1945 Surabaya)

Jurnal Multidisiplin Madani (MUDIMA)
Vol. 5 No. 2 (2025): February 2025

The purpose of this study is to clarify how organizational citizenship behavior and job satisfaction relate to one another among PT Telkom Indonesia Directorate of Digital Business & Technology employees. There were 270 research participhants in this study. And an F value of 320.780 and a significance level of 0.000 (p < 0.05), the findings demonstrated a significant correlation between work satisfaction employee morale, and Organisational Citizenship Behavior (OCB). Importantly Good Relationship The correlation for job satisfaction with OCB was t = 11.824 with p = 0.000 (p < 0.05). These findings support the hypothesis that there is a favorable correlation between PT Telkom Indonesia Directorate of Digital Business & Technology employees' Organisational Citizenship Behavior (OCB) and job satisfaction. The employee morale variable's third hypothesis with OCB had a coefficient of t = 5.512 and a p-value of 0.000 (p < 0.05). gThis indicates that Organisational Citizenship Behavior (OCB) and employee morale are significantly positively correlated