Research Review: Jurnal Ilmiah Multidisiplin
Vol. 5 No. 2 (2026): Research Review: Jurnal Ilmiah Multidisiplin (Agustus 2026 - Januari 2027)

Evaluasi Sistem Informasi Manajemen Rumah Sakit (SIMRS) Menggunakan Model HOT-Fit di RSUD Tombulilato

Nadiya Tahaku (Universitas Negeri Gorontalo)
Lanto Ningrayati Amali (Universitas Negeri Gorontalo)
Roviana H. Dai (Universitas Negeri Gorontalo)
Muhammad Rifai Katili (Universitas Negeri Gorontalo)
Sri Nilawaty Lahay (Universitas Negeri Gorontalo)



Article Info

Publish Date
18 Sep 2026

Abstract

This study evaluates the implementation success and multidimensional alignment of the Hospital Management Information System (SIMRS) at RSUD Tombulilato using the Human, Organization, Technology–Fit (HOT-Fit) framework and examines the effects of technological and organizational dimensions on system use, user satisfaction, and organizational net benefits. A descriptive quantitative evaluative approach was employed using total sampling of 122 active SIMRS users, including medical personnel, administrative staff, and IT specialists. Data were collected through a structured four-point Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4, including out-of-sample prediction through PLSpredict. Descriptively, all HOT-Fit dimensions were rated “Very Good” (84.8%–88.8%). However, the technology dimension did not significantly affect user satisfaction, including system quality (β=0.075, p=0.340), information quality (β=0.026, p=0.734), and service quality (β=−0.082, p=0.185). In contrast, organizational structure strongly influenced system use (β=0.717, p<0.001, f²=1.058), while organizational environment significantly affected user satisfaction (β=0.531, p<0.001, f²=0.468). System use did not significantly affect net benefits (β=0.105, p=0.385). User satisfaction was the significant pathway to organizational net benefits (β=0.728, p<0.001, f²=0.526), with R² values of 0.816 for satisfaction and 0.667 for net benefits. The findings indicate that in mandatory-use settings, organizational governance and user satisfaction are more important for realizing net benefits than usage frequency alone.

Copyrights © 2026






Journal Info

Abbrev

er

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

Research Review: Jurnal Ilmiah Multidisiplin (e-ISSN: 2962-2743) merupakan jurnal nasional multidisiplin open access dan peer-reviewed yang diterbitkan oleh Transbahasa. Publikasi dalam jurnal ini mencakup artikel orisinal, review, maupun studi kasus yang memenuhi standar etika ilmiah. Fokus jurnal ...