JURNAL MANAJEMEN (EDISI ELEKTRONIK)
Vol. 17 No. 2 (2026): Jurnal Manajemen (Edisi Elektronik)

The Role of Meaning Competence and Self Determination in Mediating The Effect of Digital Transformation on The Job Performance of Employees at The BPJS Health Office in Cirebon City

Nurmala Amaliah (Universitas Swadaya Gunung Jati)
Sandi Nasrudin Wibowo (Universitas Swadaya Gunung Jati)



Article Info

Publish Date
05 Jun 2026

Abstract

Digital transformation has become a crucial factor in improving employee performance; however, its success is not only determined by technological aspects, but also by the psychological readiness of employees. This study aims to analyze the effect of digital transformation on work performance, with meaning competence and self-autonomy as mediating variables among employees of the Cirebon BPJS Health Office. This study employs a quantitative approach using an associative research design to analyse the relationships among variables a saturated sampling technique involving 109 respondents. Data were collected through questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS software. The results show that digital transformation has a significant positive effect on work performance, meaningfulness, and self-autonomy. In addition, meaningful competence and self-autonomy significantly influence work performance. Mediation analysis shows that digital transformation acts as a mediator in the relationship between meaningful competence and autonomy and work performance. These findings highlight that the success of digital transformation in improving work performance is greatly influenced by employees' the ability to find meaning in their work (meaning competence) and their level of autonomy and intrinsic motivation (self-determination).

Copyrights © 2026






Journal Info

Abbrev

manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Manajemen fokus pada penelitian dan artikel yang bertemakan manajemen dengan sub pembahasan: manajemen SDM, manajemen pemasaran, manajemen keuangan, manajemen syariah, manajemen rumah sakit dan manajemen bisnis serta manajemen strategik ...