How Inclusive Leadership Fosters Innovative Work Behavior: The Serial Mediating Roles of Psychological Safety and Employee Resilience among Generation Z Employees

Geo Doddy Ferianda S Meliala (Bina Nusantara University)
Citra Adi Pratiwi (Bina Nusantara University)
Rae Carter First Randall Nainggolan (Bina Nusantara University)
Anita Maharani ([Scopus ID: 57202744935], Bina Nusantara University)

JURNAL MANAJEMEN (EDISI ELEKTRONIK)
Vol. 17 No. 3 (2026): Jurnal Manajemen (Edisi Elektronik)

This study examines the effect of inclusive leadership presence in the workplace, specifically targeting Generation Z. This study examine inclusive leadership may affect psychological safety, resilience, and innovative work behavior. The literature used to develop the research model addressed the research problems; moreover, the literature on inclusive leadership, psychological safety, resilience, and innovative work behavior was used. The research approach applied in this study employs an explanatory quantitative design, and the researcher collected data via an online questionnaire from 210 active Generation Z employees in the Greater Jakarta area who had been working for at least 1 year. To analyze the data, the researcher conducted Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS. Structural model evaluation indicates that inclusive leadership significantly enhances psychological safety, which then serves as a crucial underlying mechanism that strengthens employee resilience and innovative work behavior.