Pinisi Journal of Officers Review
Volume 3, Issue 1, May 2026

Utilization of Technology in Learning Office Management and Business Services at SMK PGRI Enrekang

Nur Asiah (Universitas Negeri Makassar)
Risma Niswaty (Universitas Negeri Makassar)
Nasaruddin H Nasaruddin H (Universitas Negeri Makassar)



Article Info

Publish Date
31 May 2026

Abstract

Advances in information and communication technology have had a significant impact on the world of education, including at the vocational high school (SMK) level. Technology now functions not only as an aid, but also becomes an integral part in creating a more effective, interesting learning process, and in accordance with the demands of the digital era. The use of technology allows teachers to present learning materials in a more varied, interactive, and contextual way. This helps students understand the concepts presented more simply while encouraging them to be active in the learning process. This study aims to determine the use of technology in learning the office management and business services major at SMK PGRI Enrekang and to determine the supporting and inhibiting factors in the use of technology in learning the office management and business services major at SMK PGRI Enrekang. This study uses a qualitative method, with data collection techniques in the form of observation, interviews, and documentation collection. Based on the results of the study, the use of technology in learning the office management and business services major is generally in the very good category. This shows that multimedia, media, and presentation-based learning is very helpful in improving student understanding, motivation, and engagement through the presentation of interesting, interactive, and visual materials. Teachers utilize various platforms such as PowerPoint, educational videos, animations, and digital aids to reinforce lesson materials. However, several obstacles are encountered, including limited facilities, technical issues, and unstable internet connections. Therefore, improvements to supporting facilities, teacher training, and a balanced delivery strategy between media and direct explanations are needed to ensure optimal and sustainable technology-based learning.

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Journal Info

Abbrev

pjor

Publisher

Subject

Humanities Environmental Science Library & Information Science Social Sciences

Description

Pinisi Journal of Officers Review is published by Makassar State University Office Administration Education through a peer review and open access process. Pinisi Journal of Officers Review is a publication media to channel the scientific work of lecturers, theoreticians and practitioners in the ...