PENGARUH BUDAYA ORGANISASI DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) YANG DI MEDIASI OLEH MOTIVASI KERJA PADA KARYAWAN DIVISI OPERASIONAL PERUMDA TIRTA PAKUAN KOTA BOGOR

Neng Nanda Sarah Novita (Universitas Djuanda)
Samsuri (Universitas Djuanda)
Erni Yuningsih (Universitas Djuanda)

MANAJEMEN DEWANTARA
Vol 10 No 2 (2026): MANAJEMEN DEWANTARA

Objectives: To examine the effects of organizational culture and job satisfaction on Organizational Citizenship Behavior (OCB), mediated by work motivation. Methods: Quantitative research using employee questionnaires, regression analysis, and mediation testing. Research Gap/Novelty: Integrates work motivation as a mediating mechanism linking organizational culture and job satisfaction to OCB. Results: Organizational culture and job satisfaction positively and significantly influenced work motivation and OCB. Work motivation significantly mediated both relationships. Conclusion: Supportive organizational culture and employee satisfaction strengthen work motivation, ultimately enhancing voluntary extra-role behavior and organizational effectiveness.