<![CDATA[Urban underground utility management faces recurring problems involving spatial conflicts, repeated excavation, pavement deterioration, and drainage disruption. This study aims to identify utility conflicts and develop an integrated planning model for the Jati Makmur Road corridor in Bekasi City, Indonesia. A mixed-method approach was applied using field surveys, GIS-based spatial analysis, Fishbone Analysis, Root Cause Analysis (RCA), and the Analytic Hierarchy Process (AHP). The results identified 34 pavement damage points and 58 drainage problem points, of which 55% involved overlaps with utility infrastructure. RCA identified six major factors underlying the lack of integration: regulation, institutional coordination, planning, data and information, technical aspects, and funding. AHP ranked regulation as the highest-priority factor (41.5%), followed by institutional coordination (31.7%) and planning (8.8%). Based on these findings, an integrated planning model was developed incorporating a Utility Masterplan, GIS/BIM-based utility database, 3D Utility Zoning, Common Utility Duct (CUD), and Sustainable Urban Drainage Systems (SuDS). The proposed model emphasizes governance and spatial planning as the foundation for technical interventions and is intended to reduce utility conflicts and repeated road excavation while improving the integration of urban infrastructure management.]]>
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