Growth: Journal Management and Business
Vol. 4 No. 01 (2026): June 2026

Driving Purchase Intention on TikTok: The Roles of Digital Advertising, Social Media Interaction, and Online Customer Reviews for Hanasui

Dinda Naelatun Nikmah (Universitas Catur Insan Cendekia)
Dewi Laily Purnamasari (Universitas Catur Insan Cendekia)
Oryz Agnu Dian Wulandari (Universitas Catur Insan Cendekia)



Article Info

Publish Date
31 Aug 2026

Abstract

This study aims to examine the effects of digital advertising, social media interaction, and online customer reviews on purchase intention toward Hanasui, a local cosmetics brand, on the TikTok platform. This study employed a quantitative approach using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) with SmartPLS 4.0. The sample consisted of 140 respondents who were active TikTok users in Indonesia and had previously seen Hanasui advertisements and product reviews, selected using purposive sampling. As many as 88.6% of the respondents were from Java, indicating that the findings predominantly represent consumer behavior in this region. The results show that digital advertising has a positive and significant effect on purchase intention, with a T-statistic of 4.253 > 1.96 and a P-value of 0.000 < 0.05. Meanwhile, social media interaction (T-statistic 0.936; P-value 0.349) and online customer reviews (T-statistic 1.598; P-value 0.110) do not have a significant partial effect on purchase intention. Simultaneously, the three independent variables have a significant effect on purchase intention, with an F-value of 19.284 and a P-value of 0.000, contributing 72.6% to purchase intention. These findings indicate that digital advertising is the primary factor influencing consumers' purchase intention, while social media interaction and online customer reviews require further optimization to enhance their effectiveness.

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Journal Info

Abbrev

jmb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Growth: Journal Management and Business, published by Lentera Ilmu Nusantara Growth: Journal Management and Business accommodates the publication of research results in the field of Economics and Business conducted by lecturers as a manifestation of the Tri Darma of Higher Education. Growth: Journal ...