PELATHIAN PUBLIC SPEAKING & MC UNTUK MENINGKATKAN KEMAMPUAN KOMUNIKASI MASYARAKAT KAMPUNG BUWEK RAYA RW 020 DESA SUMBER JAYA - BEKASI

Najwa Fadiyah (Universitas Bhayangkara Jakarta Raya)
Saeful Mujab (Universitas Bhayangkara Jakarta Raya)
Ikhwan Dwi Pangestu (Universitas Bhayangkara Jakarta Raya)

COMMUNITY : Jurnal Pengabdian Kepada Masyarakat
Vol. 6 No. 2 (2026)

ABSTRACT Communication barriers in community life can hinder the delivery of information, coordination of activities, and residents’ participation in collective forums. Such challenges were identified in Kampung Buwek Raya RW 020, Sumber Jaya Village, Bekasi Regency, including misunderstandings in information sharing, suboptimal coordination, nervousness when speaking in public, and difficulty expressing opinions. This community service program aimed to strengthen residents’ communication capacity through Master of Ceremony (MC) and public speaking training. The training was conducted on June 6, 2026, involving 22 participants from four neighborhood units (RTs). The implementation stages included needs identification through observation, discussions, and questionnaires, followed by material delivery, interactive discussions, case studies, ice-breaking activities, practical simulations, and post-training evaluation. Observations during practice indicated improvements in message organization, speaking pace, body language, and audience interaction after participants received feedback and opportunities to repeat the exercises. Participants also developed a broader understanding of how communication skills could be applied in residents’ meetings, deliberations, information delivery, and social activity coordination. The evaluation revealed positive ratings for the training materials (82.20%), instructors (85.23%), methods (78.79%), facilities and infrastructure (85.23%), and perceived benefits (82.58%). These findings indicate that the training addressed residents’ needs and was positively received. Regular practice and continued mentoring are necessary to support the sustainable application of communication skills. ABSTRAK Kendala komunikasi dalam kehidupan bermasyarakat dapat menghambat penyampaian informasi, koordinasi kegiatan, dan partisipasi warga dalam forum bersama. Kondisi tersebut ditemukan di Kampung Buwek Raya RW 020, Desa Sumber Jaya, Kabupaten Bekasi, berupa kesalahpahaman informasi, koordinasi yang belum optimal, kegugupan berbicara di depan umum, serta kesulitan mengemukakan pendapat. Kegiatan pengabdian kepada masyarakat ini bertujuan memperkuat kapasitas komunikasi warga melalui pelatihan Master of Ceremony (MC) dan public speaking. Pelatihan dilaksanakan pada 6 Juni 2026 dengan melibatkan 22 peserta dari empat RT. Pelaksanaannya mencakup identifikasi kebutuhan melalui observasi, diskusi, dan kuesioner, dilanjutkan dengan penyampaian materi, diskusi interaktif, studi kasus, ice breaking, simulasi praktik, serta evaluasi pascapelatihan. Pengamatan selama praktik memperlihatkan adanya perbaikan dalam penyusunan pesan, pengaturan tempo berbicara, penggunaan bahasa tubuh, dan interaksi dengan audiens setelah peserta memperoleh umpan balik serta kesempatan mengulang latihan. Peserta juga memahami penerapan keterampilan komunikasi dalam rapat warga, musyawarah, penyampaian informasi, dan koordinasi kegiatan sosial. Evaluasi menunjukkan penilaian positif terhadap materi (82,20%), pemateri (85,23%), metode (78,79%), sarana dan prasarana (85,23%), serta manfaat pelatihan (82,58%). Temuan ini menunjukkan bahwa pelatihan sesuai dengan kebutuhan warga dan diterima secara positif. Praktik rutin dan pendampingan lanjutan diperlukan untuk mendukung penerapan keterampilan komunikasi secara berkelanjutan.