West Science Interdisciplinary Studies
Vol. 4 No. 09 (2026): West Science Interdisciplinary Studies

Building Better Hospitality Performance through Employee Training: Evidence from HIN Resort Bali Canggu

Raynaldi Wira Widharma (Politeknik Pariwisata Bali)
Ni Luh Gde Sri Sadjuni (Politeknik Pariwisata Bali)
Nyoman Gede Mas Wiartha (Politeknik Pariwisata Bali)
Ni Desak Made Santi Diwyarthi (Politeknik Pariwisata Bali)



Article Info

Publish Date
04 Sep 2026

Abstract

This study examines the effect of training on employee performance at HIN Resort Bali Canggu. The study employed a quantitative approach involving 47 operational employees from the Front Office, Housekeeping, and Food and Beverage Service departments. Data were collected through a questionnaire using a five-point Likert scale and analyzed using descriptive analysis, classical assumption tests, simple linear regression, t-test, and coefficient of determination. The findings indicate that training was perceived positively, with a mean score of 3.70, while employee performance obtained a mean score of 3.73, both categorized as agree. The regression analysis produced the equation Y = 8.082 + 0.994X, indicating a positive relationship between training and employee performance. The t-test showed a t-value of 7.634 with a significance level of 0.000 < 0.05, confirming that training has a positive and significant effect on employee performance. The coefficient of determination (R² = 0.564) indicates that training explains 56.4% of the variation in employee performance, while the remaining 43.6% is attributable to other factors outside the research model. These findings highlight the importance of relevant, practical, and well-delivered training in supporting employee performance in hospitality operations.

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Journal Info

Abbrev

wsis

Publisher

Subject

Economics, Econometrics & Finance Environmental Science

Description

Journal that publishes multidisciplinary research articles, which include: Humanities and social sciences, Business Economics, Cooperatives & Banking, Sharia Economics, Development Economics, HR Development, Taxation and Commercial Insurance, Communication, Technique, Informatics, Information ...