Indonesian Journal of Language and Communication Studies
Vol. 1 No. 3 (2026): Digital citizenship, identity, and public discourse in Indonesia

Politeness after virality: Pragmatic norms, moral judgment, and digital citizenship among Indonesian youth

Budhi Santoso (Universitas Islam Negeri Raden Fatah Palembang)



Article Info

Publish Date
30 Sep 2026

Abstract

Background: Viral social media events in Indonesia increasingly transform everyday speech into public objects of politeness judgment where humour, insult, apology, and correction are evaluated through visibility, authority, and digital citizenship. Objective: This study examines how pragmatic norms, moral judgment, and civic responsibility are negotiated in youth-oriented Indonesian digital discourse after viral controversy. Method: This study applies qualitative cyberpragmatic discourse analysis supported by corpus-assisted coding of 15 public coded segments drawn from verified news reports, contextual digital-governance documents, and scholarly references on politeness, netiquette, virality, and online morality. Results: The pragmatic profile shows that politeness after virality is organised around civic-netiquette governance, cyberpragmatic benchmarking, overt face-threat, and repair-oriented politeness. Moral judgment appears not only as blame and outrage but also as apology demand, sympathy, compensation, and restorative repair. Digital citizenship emerges as a contested orientation in which responsible governance, interpretive competence, punitive spectatorship, and relational repair compete to define acceptable participation. Implication: These findings suggest that Indonesian digital citizenship requires proportional criticism, pragmatic literacy, and ethical restraint rather than mere avoidance of impolite words. Novelty: This study advances a post-viral politeness framework that integrates cyberpragmatics, moral spectatorship, and digital citizenship within Indonesian youth-oriented online publics.

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Journal Info

Abbrev

ijlc

Publisher

Subject

Description

Indonesian Journal of Language and Communication Studies is a double blind peer-reviewed scholarly journal that publishes original research articles and critical studies in the fields of language and communication. This journal is published as a platform for the dissemination of theoretical, ...