Comdent: Communication Student Journal
Vol 4, No 1 (2026): Mei 2026 - Oktober 2026

Implementation of employer branding at PT Telkom Indonesia in maintaining corporate image

Adinda, Asyfa Haliya (Unknown)
Anisa, Renata (Unknown)
Setianti, Yanti (Unknown)
Sani, Anwar (Unknown)



Article Info

Publish Date
05 Oct 2026

Abstract

Background: As competition for digital talent intensifies, companies are under pressure to build a strong image as an attractive and relevant workplace for younger generations. PT Telkom Indonesia (Persero) Tbk, a leading telecommunications provider in Indonesia undergoing digital transformation, faces the challenge of maintaining its image as an employer amid a changing industrial environment. Purpose: This study aims to describe how PT Telkom Indonesia conducts its employer branding efforts through three interconnected steps: building the Employee Value Proposition (EVP), marketing to external audiences, and internal employee engagement to maintain corporate image. Methods: A qualitative and technical design combining participant observation, extensive interviews, and analysis of relevant documents and literature was used. Results: PT Telkom Indonesia was found to have integrated employer branding through internal initiatives such as the Four-Pillar EVP framework, digital communication strategies via Instagram @livingintelkom and LinkedIn, experience-based programs like Digistar, GPTP, GPSP, and employee ambassador programs. Conclusion: This study concluded that PT Telkom Indonesia implements employer branding by integrating the Employee Value Proposition (EVP), external marketing, and internal marketing to maintain a corporate image as a truly competitive employer. Implication: These findings highlight the importance of aligning organizational values, communication, and employee experience to strengthen employer appeal and the company's long-term reputation.

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Journal Info

Abbrev

comdent

Publisher

Subject

Arts Humanities Languange, Linguistic, Communication & Media Social Sciences

Description

Comdent: Communication Student Journal is a peer-reviewed academic journal published by the Faculty of Communication Science, Universitas Padjadjaran. Comdent: Communication Student Journal publishes twice a year (May-October and November-April). Each edition received the article that will be ...