Escalate : Economics and Business Journal
Vol. 4 No. 02 (2026): Escalate: Economics and Business Journal

The Influence of Tax Knowledge, Tax Sanctions, and Service Quality on Land and Building Tax Compliance in Semarang City

Fauzan Akmal Setiawan (Universitas AKI Semarang)
Sukristanta (Universitas AKI Semarang)



Article Info

Publish Date
18 Sep 2026

Abstract

Land and Building Tax is one of the sources of regional revenue that supports development, while its realization in Semarang City fluctuated during 2022–2024. This study aims to analyze the influence of tax knowledge, tax sanctions, and service quality on land and building taxpayer compliance in Semarang City. The study uses a quantitative approach with a survey method involving 108 land and building taxpayers who have or regularly pay Land and Building Tax. Data were collected using a five-point Likert scale questionnaire and analyzed using descriptive statistics, validity and reliability tests, classical assumption tests, multiple linear regression, t-test, F-test, and coefficient of determination. The results indicate that tax knowledge, tax sanctions, and service quality each have a positive and significant effect on land and building taxpayer compliance, while the three variables simultaneously have a positive and significant effect. The model has an Adjusted R Square of 75.5%, indicating that the three independent variables explain 75.5% of the variation in taxpayer compliance, while the remaining 24.5% is explained by other factors outside the model. These findings indicate that tax knowledge, tax sanctions, and service quality are associated with land and building taxpayer compliance in Semarang City

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Journal Info

Abbrev

escalate

Publisher

Subject

Economics, Econometrics & Finance

Description

Escalate invites both empirical and theoretical articles that explore micro and macro phenomena. The journals publication scope encompasses a wide array of domains, including macro and micro economics, business strategy and policy, entrepreneurship, finance and accounting studies, human resource ...