<![CDATA[Employee performance is an important factor in improving service quality in the hospitality industry. Therefore, companies need to pay attention to work-life balance, leadership style, and the work environment as factors that are expected to influence employee performance. This study aims to analyze the effect of work-life balance, leadership style, and work environment on employee performance at Finna Golf and Country Club Resort. This research employed a quantitative approach with an explanatory research design. The study population consisted of 225 employees, and a sample of 100 respondents was determined using the Slovin formula. Data were collected through questionnaires using a five-point Likert scale and analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method with SmartPLS software. The results indicate that the work environment is the only variable that has a positive and significant effect on employee performance (β = 0.652; p < 0.05), while work-life balance and leadership style do not have a significant effect (p > 0.05). The R-Square value of 0.336 indicates that the three independent variables explain 33.6% of the variance in employee performance, whereas the remaining 66.4% is influenced by other factors outside the research model. The findings suggest that improving the quality of the work environment should be a priority for the company as an effort to enhance employee performance.]]>
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