ELS Journal On Interdisciplinary Studies in Humanities
Vol. 9 No. 3 (2026): SEPTEMBER

Communication Strategies of Live Streamers in the Ampera Area of Palembang to Attract Gifts from Viewers on TikTok Live

Ayu Saputri (Universitas Bina Darma Palembang)
Rahma Santhi Zinaida (Universitas Bina Darma Palembang)



Article Info

Publish Date
07 Oct 2026

Abstract

This study explored the communication strategies employed by live streamers in the Ampera Bridge area of Palembang to build two-way interactions and attract virtual gifts on the TikTok Live platform. Using a descriptive qualitative approach within an interpretive paradigm, the study examined how streamers established a digital presence and employed persuasive tactics in public spaces. Data were collected through observation, in-depth interviews, and documentation involving three primary informants and two supporting informants. The results indicated that streamers employed a systematic communication strategy that encompassed audience recognition, personalized message design, and indirect persuasion techniques that avoided coercion and fostered social presence and parasocial relationships. Within the Computer-Mediated Communication (CMC) framework, virtual gifts were identified as transformed nonverbal cues and served as symbolic exchanges of appreciation that strengthened the bond between streamers and their audiences. The study concluded that the effectiveness of these strategies depended on the synergy between streamers’ personal characteristics, real-time engagement, and the use of TikTok’s interactive features, which transformed the popularity of physical public spaces into digital engagement and financial support.

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Journal Info

Abbrev

jish

Publisher

Subject

Languange, Linguistic, Communication & Media Social Sciences Other

Description

ELS-JISH is, a journal on Interdisciplinary Studies in Humanities: Linguistics, Literature, Language Teaching, Translation, and Culture, a scholarly peer-reviewed international scientific journal published quartely by the Faculty of Cultural Sciences Hasanuddin University Publication, focusing on ...