Journal of Business, Social and Technology
Vol. 7 No. 4 (2026): Journal of Business, Social and Technology

The Effect of SAP Implementation, System Integration, and User Competence on Project Performance Through Procurement Efficiency and Information Completeness at PT ADHI KARYA

Ivan Dwi Rahmadhan (Universitas Logistik Dan Bisnis Internasional)
Melia Eka Lestiani (Universitas Logistik Dan Bisnis Internasional)
Erna Mulyati (Universitas Logistik Dan Bisnis Internasional)



Article Info

Publish Date
30 Sep 2026

Abstract

Background: Construction firms increasingly rely on integrated digital systems to coordinate procurement and project delivery. At PT ADHI KARYA (Persero) Tbk, however, the procurement workflow remains only partially integrated, even though SAP Materials Management (MM), SAP Project System (PS), and e-Procurement are already in use. Objective: This study examines the relationships of SAP Implementation, SAP–e-Procurement Integration, and User Competence with Project Performance, with Procurement Efficiency and Information Completeness specified as intervening mechanisms. Methods: Data were obtained from 100 purposively selected SAP users through an explanatory quantitative survey. The proposed measurement and structural models were evaluated using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 4. Results: Procurement Efficiency was positively associated with SAP Implementation (β = 0.319; p = 0.007), SAP–e-Procurement Integration (β = 0.321; p = 0.002), and User Competence (β = 0.241; p = 0.014). Procurement Efficiency was also positively associated with Information Completeness (β = 0.500; p < 0.001) and Project Performance (β = 0.494; p < 0.001). Information Completeness showed an additional positive association with Project Performance (β = 0.530; p < 0.001). Bootstrap estimates of the indirect effects further supported the mediating roles of Procurement Efficiency and Information Completeness. Conclusion: Project performance is strengthened when SAP and e-Procurement operate as a more integrated workflow, procurement activities are executed efficiently, information is complete and reliable, and users possess the competence required to operate the systems effectively.

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Journal Info

Abbrev

jbt

Publisher

Subject

Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

This journal publishes research articles covering all aspects of information technology, information systems, agricultural technology, computer social and political sciences, and economics that belong to the business, social, and technological ...