JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI
Vol 11 No 3 (2023): September

Kepuasan Konsumen Sebagai Variabel Mediasi Hubungan Influencer Dan Kualitas Produk Terhadap Minat Beli Ulang Tender Care Protecting Balm

Gek Nanda Putri Dana Asih (Udayana University)
I Ketut Satriawan (Udayana University)
Lutfi Suhendra (Udayana University)



Article Info

Publish Date
30 Sep 2023

Abstract

Various kinds of lip care brands circulating in Indonesia make companies have to be competitve and always up date so that these products continue to be in demand by consumer.. The purpose is todetermine the effect of influencers and product quality on repurchasing intention of Tender Care Protecting Balm through consumer satisfaction. Samples were take by purposve sampling method and data collection was carried out by giving questionnaires to 85 respondents. The data analysis method was carried out using structural equation modeling (SEM). The results showed that consumer satisfaction as a mediating variable was influenced by influencers with an influence of 0.9%, product quality with a direct influence of 88.3%. Repurchase intention is influenced by influencers with an influence of 36%, product quality with a direct influence of 26.8%, consumer satisfaction with a direct influence of 32.4%. Consumers satisfaction has no effect on repurchase intention, so that consumer satisfaction cannot mediate th effect of influencers and product quality on repurchasing intention of Tender Care Protecting Balm

Copyrights © 2023






Journal Info

Abbrev

jrma

Publisher

Subject

Agriculture, Biological Sciences & Forestry Chemistry Immunology & microbiology Industrial & Manufacturing Engineering

Description

Journal of Agroindustrial Technology aims to publish original research results and policy papers written by researchers, experts as well as practitioners, in the field of agroindustries. Journal of Agroindustrial Technology encompasses a broad range of research topics in in the field of ...