<![CDATA[This study aims to analyze the role of the Library and Archives Office of Sungai Penuh City in improving the quality of community education and to identify the supporting and inhibiting factors in carrying out this role. This study employed a qualitative approach with a descriptive research type. Data collection techniques were conducted through observation, interviews, and documentation. The research subjects consisted of the head of the office, librarians, and community members as library users. The data were analyzed using an interactive analysis model consisting of data reduction, data presentation, and conclusion drawing. The results of the study indicate that the library has played a fairly good role in improving the quality of community education through the provision of information access, library services, and supporting facilities and infrastructure. Supporting factors in the implementation of the library’s role include the availability of library collections, adequate library services, supporting facilities and infrastructure, and information technology-based services. Meanwhile, the inhibiting factors include limited budget, limited competent human resources, low public reading interest, limited and outdated collections in certain fields, and the suboptimal use of information technology, especially in the collection search system (Online Public Access Catalog/OPAC). Based on the results of the study, it can be concluded that the role of the library in improving the quality of community education has been carried out fairly well, although it has not yet been optimal. Therefore, improvements are needed in collection development, optimization of technology-based services, and enhancement of human resource competencies so that libraries can better support the improvement of the quality of community education in a sustainable manner]]>
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