This study analyzes how Pramuka Peduli organizes its operational roles and builds coordination during flood emergency response in Bekasi City. A qualitative single-case study design was employed. Data were collected from three informants representing Pramuka Peduli, the Bekasi City Regional Disaster Management Agency (BPBD), and the community through semi-structured interviews, observation, field notes, and supporting documents. Data were analyzed using five organizational-management categories: organizational management, organizing, command system, inter-organizational cooperation, and volunteer management. The findings show that operational organization begins with initial information and needs assessment, followed by competency-based task allocation, post-based control, and adaptive deployment according to capacity and risk. Coordination is carried out through BPBD, Pusdalops, emergency posts, the disaster risk reduction forum, Basarnas, the Kwarcab network, and other volunteer groups. The study also identifies challenges related to uneven information, overlapping assignments, resource concentration, and the need to maintain competence and volunteer safety when operational demands escalate. The study concludes that the effectiveness of Pramuka Peduli depends on the integration of adaptive internal organization, competency-based deployment, reporting discipline, and cross-organizational coordination within the disaster emergency command system.
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