Journal of Local Government Issues
Vol. 9 No. 2 (2026): September

Algorithmic Populist Governance: A Netnography of Governmental Efficiency and the Construction of Public Satisfaction

Taufikin (Master’s Program in Government Studies, Universitas Satyagama, Indonesia & Department of Education for Islamic Elementary School Teachers, Universitas Islam Negeri Sunan Kudus, Indonesia)
Musafir (Master’s Program in Government Studies, Universitas Satyagama, Indonesia)



Article Info

Publish Date
28 Sep 2026

Abstract

Digital transformation has changed not only how governments communicate with the public but also the process of establishing public legitimacy in the digital sphere. This study aims to analyze how government actions are represented, amplified by platform algorithms, and interpreted by the public in digital government communication. The study employs a netnographic approach using a case study of the digital communication of West Java Governor Dedi Mulyadi. Data were collected through observation of four official social media accounts (Instagram, Facebook, YouTube, and TikTok), encompassing 286 government posts and videos, 4,812 public comments, and eight in-depth interviews with members of the public from various provinces in Indonesia. Data analysis was conducted through the stages of open coding, axial coding, selective coding, and thematic conceptual synthesis. The research findings indicate that government actions first acquire meaning through performative representation, then have their reach expanded through algorithmic amplification, and are subsequently collectively interpreted through public participation, thereby forming digital legitimacy that contributes to public satisfaction. These findings highlight the interconnected roles of government performance, platform algorithms, and public interpretation in shaping legitimacy within contemporary digital governance.  

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Journal Info

Abbrev

LOGOS

Publisher

Subject

Social Sciences

Description

The LOGOS accepts article drafts in the field of local government issues. Papers with following topics (but not limited to): Public Policy, Policy of City Management, Legislation Processes, Disaster Management, Social Movement, Conflict Management, Social Empowerment, and Local Elites of Political ...