Journal of Multidisciplinary Science: MIKAILALSYS
Vol 4 No 3 (2026): Journal of Multidisciplinary Science: MIKAILALSYS

Integrated Web-Based Point of Sale and Sales Analytics: A Case Study of Ngunjuk

Sardana, Gusti Muhamad (Unknown)
Sekti, Binastya Anggara (Unknown)



Article Info

Publish Date
16 Sep 2026

Abstract

Limited transaction records constrain microenterprises’ ability to trace sales and evaluate business performance, highlighting the need for integrated digital tools that convert operational data into actionable information. This study developed a web-based point-of-sale system incorporating sales analytics through a case study of Ngunjuk, a beverage microenterprise in Tangerang, Indonesia. The system was developed using Rapid Application Development, encompassing requirements planning, user design, construction, and cutover. Data were collected through direct observation, semi-structured interviews, and a literature review. The resulting application integrates employee-facing transaction processing with an owner-facing administrative dashboard and provides structured transaction recording, searchable transaction histories, product and category performance analysis, period-based sales trends, monthly sales reports, promotional-package evaluation, and internal financial estimates. Black-box testing covered 62 functional scenarios, comprising 28 employee point-of-sale scenarios and 34 administrative-dashboard scenarios, all of which produced the expected outcomes. User acceptance testing with the owner and an employee further confirmed the acceptance of all nine role-specific scenarios. These findings demonstrate that integrating transaction processing with sales analytics can transform daily sales records into traceable information that supports operational control and managerial evaluation. This study contributes context-specific evidence concerning the digitalization of sales management in microenterprises. Nevertheless, because the findings derive from a single case study, they do not establish the system’s generalizable effectiveness across microenterprise settings. Future research should therefore evaluate longitudinal use, usability, security, and system performance in broader operational contexts.

Copyrights © 2026






Journal Info

Abbrev

mikailalsys

Publisher

Subject

Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Environmental Science Physics Social Sciences Other

Description

Journal of Multidisciplinary Science : MIKAILALSYS [2987-3924 (Print) and 2987-2286 (Online)] is a double blind peer reviewed and open access journal to disseminating all information contributing to the understanding and development of Multidisciplinary Science. Its scope is international in that it ...