Advances in Community Services Research
Vol. 5 No. 1 (2027)

Strengthening Rural MSME Digital Marketing and Branding Capabilities through a Low-Cost Local-Resource-Based Program

Fitriani Latief (Institut Teknologi dan Bisnis Nobel Indonesia, Makassar, Indonesia)
Ahmad Firman (Institut Teknologi dan Bisnis Nobel Indonesia, Makassar, Indonesia)
Hardianty Askar (Institut Teknologi dan Bisnis Nobel Indonesia, Makassar, Indonesia)
Muh Fahmi Achmad (Institut Teknologi dan Bisnis Nobel Indonesia, Makassar, Indonesia)
Reila Anggun Julianti (Institut Teknologi dan Bisnis Nobel Indonesia, Makassar, Indonesia)
Andi Muhammad Rifky Ramdhani (Institut Teknologi dan Bisnis Nobel Indonesia, Makassar, Indonesia)



Article Info

Publish Date
04 Oct 2026

Abstract

Purpose— This community service program addressed limited product identity, digital promotion, and marketing-content capabilities among rural micro, small, and medium enterprises (MSMEs) in Lerang Village, Indonesia. It aimed to strengthen participants' digital marketing and branding capabilities through a low-cost model based on local resources. Implementation Method— The program involved 25 active MSME owners in Lerang Village and combined needs assessment, digital marketing and branding training, practical workshops, mentoring, and descriptive pre-test/post-test evaluation using a four-point questionnaire covering five competency indicators. Results and Discussion— Post-program scores were higher across all five competency indicators, with the strongest relative change in digital content creation. Branding, digital marketing knowledge, local-resource-based promotion, and social-media marketing capability also improved. The pattern is consistent with the hands-on design and use of accessible digital tools. Implications— The integrated low-cost approach can support practical MSME capability development using familiar tools and locally available resources. Continued mentoring and longer-term follow-up are needed before drawing conclusions about sustained market reach, customer growth, or business performance.

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Journal Info

Abbrev

ACSR

Publisher

Subject

Other

Description

Founded in 2023, Advances in Community Services Research publishes original research that promises to advance our understanding of Community Services over diverse topics and research methods. This Journal welcomes research of significance across a wide range of primary and applied research methods, ...