Purpose – This study examines the impact of employee development, organizational culture, and work environment on sustainable employee performance at PT Global Tiket Network, amid rising digital industry competition and challenges such as the Great Resignation and Quiet Quitting. Methodology/approach – A quantitative associative method was applied, with data collected from 60 Customer Service employees using a saturated sampling technique and analyzed through PLS-SEM. Findings – It was found that all three variables positively and significantly affect sustainable employee performance, explaining 68.4% of its variance. Novelty/value – This study links sustainable employee performance with contemporary HR challenges and offers managerial insights to enhance development programs, digital cultural values, and supportive work environments.
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