KECERDASAN EMOSIONAL DALAM MENINGKATKAN KEPUASAN KERJA DAN KINERJA PEGAWAI

Darimi Darimi (Sekolah Ilmu Tinggi Ekonomi (STIE) Purna Graha)
Albafery Albafery (Manajemen STIE Purna Graha)
Idris Idris (Manajemen STIE Purna Graha)

Daya Saing : Jurnal Ilmu Manajemen
Vol. 11 No. 3 (2025): Transformasi Manajemen, Kepemimpinan, dan Pemasaran Digital di Era Ekonomi Mod

This study analyzes the role of emotional intelligence in improving job satisfaction and employee performance at the Secretariat of the Pekanbaru City Regional People's Representative Council (DPRD). Using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) method, data were collected through a Likert-scale questionnaire distributed to selected employees using an accidental sampling technique. The results indicate that emotional intelligence significantly and positively influences job satisfaction and performance. Furthermore, job satisfaction also influences employee performance. Thus, emotional intelligence can indirectly improve employee performance through job satisfaction.