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All Journal Daya Saing : Jurnal Ilmu Manajemen
Idris Idris
Manajemen STIE Purna Graha
Decision Sciences, Operations Research & Management Other

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KECERDASAN EMOSIONAL DALAM MENINGKATKAN KEPUASAN KERJA DAN KINERJA PEGAWAI Darimi Darimi; Albafery Albafery; Idris Idris
Jurnal Daya Saing Vol. 11 No. 3 (2025): Transformasi Manajemen, Kepemimpinan, dan Pemasaran Digital di Era Ekonomi Mod
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v11i3.2510

Abstract

This study analyzes the role of emotional intelligence in improving job satisfaction and employee performance at the Secretariat of the Pekanbaru City Regional People's Representative Council (DPRD). Using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) method, data were collected through a Likert-scale questionnaire distributed to selected employees using an accidental sampling technique. The results indicate that emotional intelligence significantly and positively influences job satisfaction and performance. Furthermore, job satisfaction also influences employee performance. Thus, emotional intelligence can indirectly improve employee performance through job satisfaction.
Co-Authors Albafery Albafery Darimi Darimi