Jurnal Humaniora : Jurnal Ilmu Sosial, Ekonomi dan Hukum
Vol. 9 No. 2 (2025): October 2025

The Marketing Strategy of Hermes Palace Hotel Banda Aceh for Improving Global Market Competitiveness

Miranda Hakim (Universitas Muhammadiyah Aceh)
Harbiyah G Harbiyah G (Universitas Muhammadiyah Aceh)



Article Info

Publish Date
29 Oct 2025

Abstract

Marketing strategy is a plan designed to compete in the market on a sustainable basis. Hermes Palace Hotel Banda Aceh is the only five-star hotel in Aceh, located on Jalan T. Panglima Nyak Makam, Lambhuk, Ulee Kareng, Banda Aceh, Aceh. Competitiveness refers to the ability of a company to excel in service and product delivery compared to other companies. The global market is a marketplace whose scope covers the entire world or the international level.The research problem of this study is: What are the marketing strategies of Hermes Palace Hotel Banda Aceh in enhancing competitiveness in the global market? The objective of this study is to describe the strategies employed by Hermes Palace Hotel Banda Aceh to strengthen its competitive advantage in the global market. The research method applied in this study is a qualitative approach. The research data were obtained through semi-structured interviews with two respondents, namely the Assistant Sales Marketing Manager and a Sales Marketing Staff member. The findings of this study reveal that Hermes Palace Hotel Banda Aceh has successfully competed in the global market. The strategies implemented have proven effective in attracting guests to the hotel by employing digital marketing strategies, differentiation strategies, positioning and branding strategies, as well as global marketing strategies.

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Journal Info

Abbrev

humaniora

Publisher

Subject

Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Focusing on culture, economy, and law because it is seen from the perspective of Indonesia, especially in Aceh. The humanities journal provides a platform for case studies and analysis, publishing articles that are useful for people and advancing humanities studies. Issues are published two times ...