Jurnal Rekam Medis dan Informasi Kesehatan
Vol. 9 No. 2 (2026): OCTOBER 2026

Association of Infrastructure, Human Resource Competence, and Managerial Support with Perceived Electronic Medical Record Use in Indonesian Primary Health Centres

Zefan Adiputra Golo (Department of Medical Record and Health Information, Poltekkes Kemenkes Semarang)
Avid Wijaya (Unknown)
Arief Azhari Ilyas (Unknown)
Dea Allan Karunia Sakti (Unknown)
Manzilina Hani Baity Jannaty (Unknown)



Article Info

Publish Date
21 Oct 2026

Abstract

Successful implementation of electronic medical records (EMRs) in primary health centres depends not only on technology availability but also on health-worker readiness and organisational support. This study examined the associations of infrastructure, human resource (HR) competence, and managerial support with healthcare workers’ perceptions of EMR use. A cross-sectional study was conducted from June to August 2025 in six primary health centres in Semarang and Malang, Indonesia. Forty healthcare workers with at least six months of EMR use were purposively recruited and completed a four-point Likert-scale questionnaire. Data were analysed using descriptive statistics, Pearson correlation, and multiple linear regression. HR competence showed the strongest correlation with perceived EMR use (r = 0.708; p < 0.001), followed by managerial support (r = 0.610; p < 0.001) and infrastructure (r = 0.376; p = 0.017). In the regression model, HR competence (β = 0.448; p = 0.003) and managerial support (β = 0.328; p = 0.040) remained significantly associated with perceived EMR use, whereas infrastructure did not (β = 0.136; p = 0.357). HR competence and managerial support were most closely associated with positive perceptions of EMR use. EMR strengthening should combine continuing role-based training, visible leadership support, and reliable infrastructure maintenance.

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Journal Info

Abbrev

RMIK

Publisher

Subject

Health Professions

Description

It is aimed at all medical record and health information practitioners and researchers and those who manage and deliver medical record and health information services and systems. It will also be of interest to anyone involved in health information management, health information system, and health ...