Jurnal Manajemen dan Teknologi Informasi
Vol. 6 No. 2 (2026): Jurnal Manajemen dan Teknologi Informasi

RANCANG BANGUN SISTEM INFORMASI LAYANAN ADMINISTRASI PADA KANTOR KELURAHAN SESETAN

Norince Ina Lende (Universitas PGRI Mahadewa Indonesia)
I Putu Eka Indrawan (Universitas PGRI Mahadewa Indonesia)
Gde Indra Ananta Wijaya (Universitas PGRI Mahadewa Indonesia)



Article Info

Publish Date
01 Nov 2026

Abstract

The rapid advancement of technology has increased the need for digital transformation in public services, particularly to overcome the inefficiencies of manual administrative processes. The Sesetan Village Office faces challenges in managing administrative service requests, including lengthy processing times, difficulties in tracking application status, and the risk of data duplication. This study aims to design and develop a web-based administrative service information system that integrates the local wisdom of Desa Kala Patra to provide flexible and adaptive public services. The system was developed using the Waterfall method, while data were collected through observation and interviews. The results show that the proposed system successfully supports online administrative services, from document submission by residents to document processing by village administrators. Black Box Testing confirmed that all system functions operated as intended, indicating that the system is feasible for implementation and can improve the efficiency, effectiveness, and quality of administrative services.

Copyrights © 2026






Journal Info

Abbrev

jmti

Publisher

Subject

Chemical Engineering, Chemistry & Bioengineering Control & Systems Engineering Electrical & Electronics Engineering Engineering Mechanical Engineering

Description

”Jurnal Manajemen dan Teknologi Informasi adalah jurnal ilmiah yang dikelola oleh Fakultas Teknologi dan Informasi PGRI Mahadewa Indonesia”. Jurnal ini berisi makalah hasil penelitian yang mencakup bidang komputer secara umum yaitu Sistem Informasi Sistem Komputer Ilmu Komputer atau Informatika ...