<![CDATA[The implementation of information technology in hospitalsplays an important role in supporting the effectiveness andefficiency of healthcare services, including pharmacyservices. This study aims to evaluate the implementation ofthe Pharmacy Information System at Hospital Y using theTask-Technology Fit (TTF) model. A qualitative descriptiveapproach was employed from September to December2025. Data were collected through in-depth interviews,direct observation, and documentation involving pharmacypersonnel selected using purposive sampling. Data analysiswas conducted through open coding using OpenCode andthe Miles, Huberman, and Saldaña framework. The findingsindicate that Task Characteristics and Technology Characteristics positively and significantly support Task-Technology Fit. Furthermore, Task-Technology Fit supports system Utilization, which subsequently contributes to UserSatisfaction. The Pharmacy Information System has beenroutinely utilized to support prescription services,medication management, data processing, and workefficiency. However, several limitations remain, includingmanual processes, double data entry, limited systemfeatures, network instability, and insufficiently structureduser training. Therefore, improvements in systemintegration, infrastructure, system features, and usertraining are needed to enhance task-technology alignment,optimize system utilization, and improve user satisfactionand the quality of pharmacy services.]]>
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