International Journal Of Economics Social And Technology
Vol. 5 No. 3 (2026): September 2026

The Influence of Financial Literacy and Fintech on Financial Inclusion among Palm Oil MSMEs in Medan

Mutiara Kharisma Putri Gusfendri (Institut Teknologi Sawit Indonesia)
Delyana R Pulungan (Institut Teknologi Sawit Indonesia)
Tifany Zia Aznur (Institut Teknologi Sawit Indonesia)



Article Info

Publish Date
28 Oct 2026

Abstract

This study examines the influence of financial literacy and financial technology on financial inclusion among palm oil-processing micro, small, and medium enterprises (MSMEs) in Medan City. The study addresses a contextual gap concerning a specific agribusiness subsector in which financial administration remains relatively simple and digital financial use is concentrated in routine transactions. A quantitative explanatory design was applied to 100 identified MSMEs, from which 50 respondents were selected using simple random sampling. The sample size was determined using the Slovin formula with a 10% error tolerance. Primary data were collected using a five-point Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS 4. The measurement model met the required validity and reliability criteria. Financial literacy had a positive and significant effect on financial inclusion (β = 0.452; p = 0.001), and financial technology also had a positive and significant effect (β = 0.335; p = 0.002). The structural model explained 31.4% of the variance in financial inclusion (R² = 0.314; Adjusted R² = 0.284). Descriptive index scores were 80.52% for financial literacy, 67.12% for financial technology, and 82.44% for financial inclusion. The findings indicate that strengthening practical financial capability should be accompanied by appropriate digital-financial adoption. The study contributes sector-specific evidence for palm oil-processing MSMEs in Medan and implies that MSME-support programs should combine financial-literacy training, digital-finance education, and sustained assistance.

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Journal Info

Abbrev

ijest

Publisher

Subject

Automotive Engineering Computer Science & IT Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

nternational Journal of Economics Social and Technology (IJEST) is a manuscript publication media that contains the results of scientific research in the field of Economics, Social, and Technology that applies peer-reviewed research. Manuscripts published in the International Journal of Economics ...