Penerapan Tata Kelola Pemerintahan Berbasis Good Governance dan Kepuasan Masyarakat Desa Sukaraja

Ramona Deti Fitriani (Program Studi Pendidikan Pancasila dan Kewarganegaraan, Fakultas Keguruan dan Ilmu Pendidikan, Universitas Lampung)
Hermi Yanzi (Program Studi Pendidikan Pancasila dan Kewarganegaraan, Fakultas Keguruan dan Ilmu Pendidikan, Universitas Lampung)
Ana Mentari (Program Studi Pendidikan Pancasila dan Kewarganegaraan, Fakultas Keguruan dan Ilmu Pendidikan, Universitas Lampung)

Jurnal Kajian Hukum Dan Kebijakan Publik
Vol. 4 No. 2 (206): September - Oktober

The implementation of good governance is essential to establishing government that serves public interests and democratic principles. This study aimed to examine the implementation of good governance principles and public satisfaction in relation to village budget (APBDes) banners. It employed a descriptive qualitative approach. Data were collected through observation, interviews, and documentation, then analyzed through data collection, reduction, presentation, and conclusion drawing. The findings indicate that accountability, transparency, participation, and effectiveness and efficiency have been implemented well, although several challenges remain. Accountability is demonstrated through village deliberations and evaluation meetings, while transparency is maintained by displaying annual APBDes banners. Participation is reflected in the involvement of the government and community in village activities. Effectiveness and efficiency are evident in programs that address community needs. The community expressed satisfaction with administrative services, which were considered friendly, free of charge, and responsive to their needs. However, challenges include service delays, limited waiting areas, slow road repairs, low community participation, and the suboptimal implementation of the Smart Village program.