Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Vol. 6 No. 3 (2026): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis

Analisis Kinerja Bisnis UMKM Kuliner di Kepulauan Riau: Integrasi Orientasi Pemasaran dan Kapabilitas Internal

Fendy Cuandra (Universitas Internasional Batam)
Vannessa Gracia Effendy (Universitas Internasional Batam)
Lily Purwianti (Universitas Internasional Batam)



Article Info

Publish Date
02 Nov 2026

Abstract

This analysis examines the impact of technological capabilities, learning capabilities, relational capabilities, and marketing orientation on business performance, with product performance serving as a mediating variable, within the context of culinary MSMEs in the Riau Islands. A quantitative approach was employed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method. Data were collected via questionnaires distributed to 367 culinary MSME operators in the Riau Islands using purposive sampling. The results indicate that technological capabilities, learning capabilities, relational capabilities, and marketing orientation have a significant positive effect on product performance. Furthermore, technological capabilities, learning capabilities, and product performance significantly positive influence business performance. All mediation effects involving product performance were found to be significant and positive. These findings align with the Resource-Based View (RBV) theory, suggesting that internal capabilities must be transformed into product performance to enhance the business performance of culinary MSMEs in the Riau Islands. However, relational capabilities and marketing orientation did not demonstrate a significant influence on business performance.

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Journal Info

Abbrev

jaem

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis E-ISSN:2809-6487 (Online) / P-ISSN:2809-655X (print) diterbitkan oleh Pusat Riset dan Inovasi Nasional. Penerbitan jurnal ini bertujuan untuk meningkatkan kualitas ilmu pengetahuan, serta menyalurkan minat berbagi dan menyebarluaskan ilmu pengetahuan ...