Archive management is an important element in supporting administrative processes in regional-owned enterprises, including the Tirtanadi Regional Water Company (PDAM). This study aims to describe the dynamic records management practices implemented by PDAM Tirtanadi, covering the management structure, filing system, media transfer or digitization of archives, incoming mail workflow, records retention schedule, and archive storage. This study used a descriptive qualitative approach with a case study method. Data were collected through an interview with one informant, a staff member of the Human Resources (SDM) unit of PDAM Tirtanadi, and were analyzed through data reduction, data display, and conclusion drawing. The results showed that PDAM Tirtanadi applied a subject-based filing system, a decentralized archive management structure at the unit level, but with centralized physical storage in a shared records room. PDAM Tirtanadi had also carried out archive digitization through document scanning and maintained a records retention schedule at each unit. This study was limited because the informant was not a records officer directly in charge of archive management, so several technical aspects, such as the outgoing mail numbering procedure, the criteria distinguishing active and inactive records, and the records disposal procedure, were not explored in depth. These findings are expected to serve as a basis for further research involving more representative informants.
Copyrights © 2026