Escalate : Economics and Business Journal
Vol. 4 No. 4 (2026): Escalate : Economics and Business Journal

The Effect Of Digital Literacy On Digital Readiness Among Tirtonadi Terminal Employees: The Mediating Role Of Digital Competence

Rafiif Nabiil Musthafa (Management Study Program, Faculty of Economics and Business, Universitas Slamet Riyadi, Surakarta, Indonesia)



Article Info

Publish Date
20 Oct 2026

Abstract

This study examines the effect of digital literacy on digital readiness among employees of Tirtonadi Terminal, Surakarta, and tests digital competence as a mediating mechanism. A quantitative explanatory design was used with 120 employees selected from a population of 172 through simple random sampling. Data were collected using a five-point Likert questionnaire covering digital literacy, digital competence, and digital readiness, and were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The measurement model met convergent validity, discriminant validity, and reliability criteria. Digital literacy significantly increased digital competence (β = 0.711; t = 12.302; p < 0.001) and digital readiness (β = 0.740; t = 14.262; p < 0.001), while digital competence significantly improved digital readiness (β = 0.485; t = 6.070; p < 0.001). The indirect effect was also significant (β = 0.345; t = 4.931; p < 0.001), indicating partial mediation. The findings show that literacy provides the cognitive and technical foundation for digital adaptation, while competence converts that foundation into work-related capability. Public transport organizations should therefore combine digital-literacy development with practical competence training to strengthen employee readiness for continuing digital transformation

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Journal Info

Abbrev

escalate

Publisher

Subject

Economics, Econometrics & Finance

Description

Escalate invites both empirical and theoretical articles that explore micro and macro phenomena. The journals publication scope encompasses a wide array of domains, including macro and micro economics, business strategy and policy, entrepreneurship, finance and accounting studies, human resource ...