<![CDATA[This study aims to analyze the transformation process from manual to digital record-keeping, thesupporting and inhibiting factors, and its impacts on administrative management and services. This studyemployed a qualitative approach, with data collected through interviews, observation, and documentation. Theinformants consisted of the cooperative chairperson, manager, treasurer, and staff. The results showed that thetransformation took place gradually, beginning with the management's awareness of the limitations of manualrecord-keeping, followed by planning, provision of facilities, training, mentoring, and the use of digital devices.Supporting factors included management commitment, facilities, training and mentoring, and employeeacceptance, while the inhibiting factors were limited digital competence, incomplete system implementation, andthe need for adaptation. The initial impacts included easier data input and management, faster access toinformation, easier access to member data, and alternative payment methods through bank transfers and QRIS.The transformation is still in the development stage. This indicates that the changes remain initial and do not yetfully reflect comprehensive digital system implementation in the cooperative's administrative and serviceactivities.]]>
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