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All Journal Journal Of Digital Business And Management
Nur Qamariah Mus
Universitas Nahdlatul Ulama Sulawesi Tenggara

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ANALISIS PROSES TRANSFORMASI PENCATATAN MANUAL MENUJU DIGITAL PADA KOPERASI SIMPAN PINJAM ABDI KARYA SEJAHTERA KOTA KENDARI (STUDI KUALITATIF) Nur Qamariah Mus; Wiwin Sultraeni; Muh. Fathir maulid yusuf
JAMB:Journal of Digital Business and Management Vol. 1 No. 002 (2026): JAMB: Journal Of Digital Business And Management
Publisher : LPPM AMBKENDARI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0000/qyy2n237

Abstract

This study aims to analyze the transformation process from manual to digital record-keeping, thesupporting and inhibiting factors, and its impacts on administrative management and services. This studyemployed a qualitative approach, with data collected through interviews, observation, and documentation. Theinformants consisted of the cooperative chairperson, manager, treasurer, and staff. The results showed that thetransformation took place gradually, beginning with the management's awareness of the limitations of manualrecord-keeping, followed by planning, provision of facilities, training, mentoring, and the use of digital devices.Supporting factors included management commitment, facilities, training and mentoring, and employeeacceptance, while the inhibiting factors were limited digital competence, incomplete system implementation, andthe need for adaptation. The initial impacts included easier data input and management, faster access toinformation, easier access to member data, and alternative payment methods through bank transfers and QRIS.The transformation is still in the development stage. This indicates that the changes remain initial and do not yetfully reflect comprehensive digital system implementation in the cooperative's administrative and serviceactivities.
Co-Authors Ahmad Hamid, Wiwin Sultraeni, Ria Rezky Amalia, Sumrani, Yacob Breemer Muh. Fathir Maulid Yusuf