JURNAL ECONOMINA
Vol. 5 No. 10 (2026): JURNAL ECONOMINA, Oktober 2026

The Effect of Career Adaptability and Resilience on Employee Performance Through Work Engagement as a Mediation Variable at the Customs and Excise Supervision and Service Office, Type B Madya Pabean Makassar

Deddi Filo Ginting (Sekolah Tinggi Ilmu Ekonomi Makassar Bongaya, Indonesia)
Jannati Tangngisalu (Sekolah Tinggi Ilmu Ekonomi Makassar Bongaya, Indonesia)



Article Info

Publish Date
30 Oct 2026

Abstract

This study aims to examine and analyze the influence of Career Adaptability and Resilience on Employee Performance, both directly and through Work Engagement as a mediating variable at the Makassar Type B Customs and Excise Supervision and Service Office. The study used a quantitative approach with 126 employees as respondents. Data were collected through questionnaires and analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method. The results showed that Career Adaptability had a positive but insignificant effect on Employee Performance, so H1 was rejected. Resilience had a positive but insignificant effect on Employee Performance, so H2 was rejected. Work Engagement had a positive and significant effect on Employee Performance, so H3 was accepted. Career Adaptability and Resilience each had a positive and significant effect on Work Engagement, so H4 and H5 were accepted. Furthermore, Work Engagement was proven to positively and significantly mediate the influence of Career Adaptability on Employee Performance and the influence of Resilience on Employee Performance, so H6 and H7 were accepted. Because the direct influence of Career Adaptability and Resilience on Employee Performance is insignificant, while the indirect influence through Work Engagement is significant, Work Engagement acts as a full mediator in both relationships. This finding indicates that Career Adaptability and Resilience are more effective in improving Employee Performance when they are able to encourage the formation of high Work Engagement.

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Journal Info

Abbrev

economina

Publisher

Subject

Economics, Econometrics & Finance

Description

JURNAL ECONOMINA (JE) is a peer-reviewed journal which publishes original research papers. ECONOMINA has been published since 2022. It is currently published every month a year with e-ISSN: 2963-1181. The Digital Object Identifier (DOI) is assigned to each published article and the journal is ...