<![CDATA[The management of citizen complaints and population data administration in Watalara Village is still carried out manually using physical documents. This condition causes various problems, such as the risk of loss and damage to archives, difficulty in data retrieval, a high potential for recording errors, and low effectiveness and transparency of public services. Therefore, this study aims to design and build a website-based Village Information System (SIDEWA) that can improve the quality of village administrative services and support the implementation of Smart Governance. The system development method used is the Prototype method. System testing was conducted using Black Box Testing to ensure all functions run as needed and User Acceptance Testing (UAT) to measure the level of user acceptance of the developed system. The results indicate that the website-based village information system was successfully built and is able to digitally integrate village administrative processes, including correspondence services, population data management, public information dissemination, citizen complaint handling, and a public transparency dashboard into a single integrated platform. This system automates service flows that were previously carried out manually, simplifies population data management by village officials, accelerates the process of submitting and issuing service documents, and increases public access to village services more effectively and transparently. Based on the results of User Acceptance Testing, the system achieved an overall user acceptance rate of 89%, which is categorized as very appropriate, indicating that the system is suitable for implementation in supporting village administrative services. Further development is recommended to add an automatic notification feature and routine server maintenance.]]>
Copyrights © 2026
