International Journal of Business, Law, and Education
Vol. 7 No. 1 (2026): International Journal of Business, Law, and Education

The Influence of Workload, Job Stress, and Burnout on Turnover Intention among Partner Nurses at Bhayangkara Lemdiklat Polri Hospital

Abdul Aziz (Polteknik Kesehatan Kemenkes Jakarta III)
Anggi Angelina Permatasari (Bhayangkara Lemdiklat Polri Hospital)
Laila Ulfa (Universitas Respati Indonesia)



Article Info

Publish Date
05 Apr 2026

Abstract

The high level of turnover intention among nurses constitutes a critical challenge for hospitals, as it negatively affects service quality, patient safety, and increases recruitment and training costs. In Indonesia, turnover intention among nurses remains a significant concern, exceeding the normal threshold of 10% annually. At Bhayangkara Lemdiklat Polri Hospital, the resignation rate of partner nurses rose from 7.04% in 2023 to 11.27% in 2024. This study aimed to analyse the influence of workload, job stress, and burnout on turnover intention among partner nurses. A quantitative cross-sectional design was employed, involving 71 partner nurses selected באמצעות total sampling. Data were collected using a structured questionnaire that had been tested for validity and reliability. Analysis was conducted using chi-square tests and logistic regression. The results indicated that workload had no significant effect on turnover intention (p = 0.336; OR = 0.428; 95% CI: 0.076–2.413). In contrast, job stress showed a significant effect (p = 0.004; OR = 13.337; 95% CI: 2.333–76.248), indicating a substantially higher likelihood of turnover intention among nurses experiencing high stress. Burnout was also significant (p = 0.002; OR = 8.005; 95% CI: 2.106–30.430). Overall, the model explained 54.7% of the variance in turnover intention (Nagelkerke R² = 0.547). Job stress emerged as the most dominant factor. These findings highlight the importance of stress management, psychosocial support, and burnout prevention strategies in reducing nurse turnover intention.

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Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Other

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International Journal of Business, Law, and Education disseminates knowledge about Business, Law, and Education that useful to academics, educators, scholars, managers, practitioners, policy makers, consumers, and other stakeholders all around the ...