<![CDATA[This study aims to examine the work ethics of State Civil Apparatus (ASN) and the effectiveness of public services at the Mandala Village Office, Biak Numfor Regency. Through a descriptive qualitative approach with direct interview techniques, data were obtained regarding challenges, performance, leadership ethics, service quality, and programs involving community participation. The results of the study indicate that the main obstacles in public services in this village include the lack of public understanding of administrative procedures, limited facilities, and low technology adaptation by ASN. However, the village head demonstrated firm and solution-oriented leadership in fostering ASN discipline and ethics, and became a role model for his subordinates. In addition, active community participation in various programs such as Posyandu, Poskamling, MSME data collection, and environmental cleanliness showed great potential to support the improvement of public services. Therefore, synergy between ASN, the community, and local government support is needed to create quality and ethical public services.]]>
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