JSI: Jurnal Sistem Informasi (E-Journal)
Vol 18 No 2 (2026): JSI: Jurnal Sistem Informasi (E-Journal)

Evaluasi Keberhasilan Aplikasi MatchaPro di BPS Kabupaten Bojonegoro Menggunakan Model DeLone dan McLean

Ina Nurmadina Fajar (UIN Sunan Ampel Surabaya)
Andhy Permadi (UIN Sunan Ampel Surabaya)
Anang Kunaefi (UIN Sunan Ampel Surabaya)



Article Info

Publish Date
31 Oct 2026

Abstract

This study aims to evaluate the success of the MatchaPro Application at the Central Bureau of Statistics (BPS) of Bojonegoro Regency using the DeLone and McLean Model, which covers six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits. This study employed a quantitative approach using Structural Equation Modeling based on Partial Least Squares (SEM-PLS) with SmartPLS software. Data were collected through questionnaires distributed to 50 active users of the MatchaPro Application using the total sampling technique. Descriptive analysis results indicate that all variables fall into the good category with an overall mean of 3.71. Of the nine hypotheses tested, five were accepted. Information quality and service quality significantly affect user satisfaction, while use significantly affects both user satisfaction and net benefits. User satisfaction has the strongest influence on net benefits with a path coefficient of 0.665. These findings indicate that system success is more determined by user satisfaction than by technical aspects alone

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Journal Info

Abbrev

jsi

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Library & Information Science Other

Description

Journal Of Information Systems or abbriviated as JIS is a jorunal that published by Major Of Information Systems Faculty of Computer Science Sriwijaya University. JSI start published in April 2009, which is VOL 1 NO 1 2009. JSI published a journal twice in year , that is on April and October. The ...