The Eastasouth Journal of Social Science and Humanities
Vol. 4 No. 01 (2026): The Eastasouth Journal of Social Science and Humanities (ESSSH)

Behind the Viral Screen: Exploring Digital Branding and Intuitive Cost Management for Crisis Resilience in Makassar Cafes

Khaerun Nisa SH (Accounting Study Program, Faculty Economics and Business, State University of Makassar)
Aisyah Zarkasi (Accounting Study Program, Faculty Economics and Business, State University of Makassar)



Article Info

Publish Date
31 Oct 2026

Abstract

The lifestyle cafe in Makassar city experiences high volatility driven by algorithmic social media trends, creating an operational paradox where massive digital visibility does not automatically secure long-term financial survival. This study explores how breakthrough lifestyle cafes synthesize aggressive digital branding strategies with intuitive, informal accounting controls to sustain crisis resilience. Adopting a qualitative exploratory framework, data were gathered through semi-structured interviews and field observations across 15 high-traffic, viral cafes in Makassar. The findings reveal that digital branding is highly effective for short-term customer acquisition; however, the resulting erratic demand spikes trigger intense liquidity stress. To maintain agility, local entrepreneurs bypass structured corporate accounting, instead adopting intuitive cost management, mental budgeting, and real-time cash maneuvering. This study bridges behavioral accounting and digital marketing, demonstrating that operational endurance in modern micro-retailing depends on balancing aggressive external digital visibility with highly flexible, experience-driven internal cost adjustments. These dynamics present alternative pathways for micro-enterprise resilience without relying on rigid administrative compliance.

Copyrights © 2026






Journal Info

Abbrev

esssh

Publisher

Subject

Humanities Social Sciences

Description

ESSSH - The Eastasouth Journal of Social Science and Humanities is a peer-reviewed journal and open access three times a year (February, June, October) published by Eastasouth Institute. ESSSH aims to publish articles in the field of Sociology and Social Sciences, Anthropology, Psychology, Political ...