Journal of Management, Economic, and Accounting
Vol. 5 No. 4 (2026): Oktober

The Effect of Job Crafting, Work Engagement, and Compensation on Employee Performance at Hotel Grandhika Setia Budi Medan

Ananda Maysra Azka (Universitas Pembangunan Panca Budi)
Emi Wakhyuni (Universitas Pembangunan Panca Budi)
Sri Rahayu (Universitas Pembangunan Panca Budi)



Article Info

Publish Date
30 Oct 2026

Abstract

This study was motivated by indications of declining employee performance at Hotel Grandhika Setia Budi Medan, which may affect service quality. The purpose of this research was to analyze the influence of Job Crafting, Work Engagement, and Compensation on Employee Performance. This study employed an associative quantitative approach using a census method involving 64 employees. Data were collected through questionnaires and analyzed using multiple linear regression. The results indicate that Job Crafting, Work Engagement, and Compensation simultaneously have a significant effect on Employee Performance, contributing 49.4% to performance variation. Partially, Work Engagement and Compensation have a positive and significant effect on performance, with Work Engagement being the most dominant variable. Meanwhile, Job Crafting shows a significant but negative effect on performance. These findings suggest that in highly standardized organizations such as the hospitality industry, unmanaged Job Crafting practices may reduce work effectiveness. Therefore, improving employee performance can be more effectively achieved by strengthening work engagement and implementing appropriate compensation management.

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Journal Info

Abbrev

JMEA

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Management, Economic, and Accounting is a peer-reviewed journal. JMEA invites academics and researchers who do original research in the fields of economics, management, and accounting, including but not limited to: Management Science Marketing Financial management Human Resource ...